ACCC Responds To SmartHouse Samsung Story

Written by David Richards     16/09/2009 | 05:24 | Category: TVS & LARGE DISPLAY

The Australian Competition and Consumer Commission have finally confirmed that they have changed the wording of an original statement concerning Samsung and their recalled LED TV stand.

ACCC Responds To SmartHouse Samsung Story

In a statement issued today the ACCC said that they had become aware that ChannelNews and SmartHouse had recently ran a story indicating that the ACCC had "changed its stance" in relation to a recall of Samsung television stands. The following information is provided to clarify this situation.

 When a corporation voluntarily takes action to recall goods because they will or may cause injury to a person, the corporation is required to advise the Minister responsible for Consumer Affairs. In practice the ACCC receives notice of the recall and information is provided to the public via the website www.recalls.gov.au in providing this public notice the ACCC seeks to ensure that consumers gain a proper appreciation of the potential hazard so that they will respond to the recall and take the appropriate action.

 The ACCC is aware of the very serious safety issue of heavy television sets falling as a result of being sited on unstable furniture or stands. Several young children have been killed in Australia over recent years when television sets have fallen on them.

 On this occasion no statement of the hazard was received at the time of the recall notification. Consequently the ACCC developed a set of words to advice consumers of the potential hazard.

 Lawyers representing Samsung asked that an alternative set of words be substituted for the description of the hazard. As the result of an administrative lapse an ACCC officer received the amended words and edited the website entry. This was an error and the ACCC has determined that the alternate words do not provide sufficient advice about the nature of the potential hazard.

 


Breaking News

  • Microsoft's Revenues Neutered By Nokia

    Microsoft's Revenues Neutered By Nokia
    Microsoft has taken a massive US $700M hit on operating profits due in part to its $7B acquisition of Nokia, this may explain why Microsoft will soon sack 18,000 staff.

  • Dolby Atmos Now In Denon Products

    Dolby Atmos Now In Denon Products
    Denon has launched two new X Series Network AV Receivers enhanced with Dolby Atmos for the ultimate cinema-quality sound in your own home theatre.

  • Can High-Res Audio Reboot Sony Walkman Sales?

    Can High-Res Audio Reboot Sony Walkman Sales?
    It's 2014 and Sony has bought the Walkman back this time as a 24Bit High Res Audio Player but the big question is this the "killer" portable play for High Res Audio going forward.