Panasonic Toughbook 'May Catch Fire'

Written by Oonagh Reidy     30/05/2014 | 12:03 | Category: NOTEBOOKS & TABLETS

Recall on Toughbook battery after safety concerns.

Panasonic Toughbook 'May Catch Fire'

Panasonic warn customers about the battery in the Toughbook CF-H2 tablet overheating, and may catch fire. 

The battery on the tablet, manufactured from June 2011 - May 2012, may overheat and ignite in some circumstances. 

In Australia, an estimated 548 computers and 90 battery packs are affected, a spokesperson told CN. 

"We recently became aware of the fact that, due to problems in manufacturing, battery packs included with our Tablet-PC CF-H2 series manufactured from June 2011 through May 2012 and those sold separately or as a result of servicing may heat up abnormally and ignite in a rare instance," the company wrote on its website. 

"There is a risk that the battery pack may overheat and cause smoke or may ignite posing the risk of fire or burn hazard to consumers and to the CF-H2 Panasonic Tablet." 

Toughbook owners should check the model number and lot number of Tablet and battery pack.  Lot Numbers affected are: B6NA, B6YA, B71A, B74A, B75A, B76A, B7CA, B7VA, B83A, BBGA, BBHA, BBJA, BBW. 

The model number of the faulty Battery Pack is: CF-VZSU53AW, made between June 2011 to May 2012.

If you have a listed battery pack, turn your Tablet-PC off, remove the battery pack and contact Panasonic Australia on 1300 665 507 Monday to Friday between 8.30am and 6.00pm (AEST) or via email at or go to 

Panasonic will replace the battery packs free of charge.

"We sincerely apologize for any inconvenience this may have caused," the company said. 

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