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HOME OFFICE / INDUSTRY

India Ahoy? Telstra Cut 1100 Jobs

By Oonagh Reidy | Tuesday | 24/09/2013

Australia's biggest telco to cut 6 percent of Ops workforce.

Telstra to cut around 1100 jobs, or 6 percent of the current Operations workforce by 2014.

The cuts are part of the restructure announced in May, last.     

Telstra staff have today been informed of the major workforce shake up that includes: review of Media Ops team;  consolidation of fixed network technicians in NSW, ACT, Victoria, Tasmania and Queensland; restructure of the Customer Service Delivery team with a focus on operational support and management layers.        

These changes represent under half of the foreshadowed reductions to June 2014, the telco said today in a statement. 

It is not clear if any of the jobs will be off shored, although CEO David Thodey did earlier this year indicate it may partner up with delivery teams in India. 

Telstra has off shored jobs to India in the recent past. The telco was not available for comment at the time of writing. 

However, Chief Operations Officer Brendon Riley Office today insisted the job cuts "does not change our absolute commitment to continue to improve service for our customers."   

The Ops boss said the restructure was aimed at removing  duplication and increasing the focus on growth opportunities created by the fledgling Network Applications and Services division. 

The 1100 figure "does not include the large number of roles we expect to add to service some of our large NAS contracts, such as the 300-400 roles we need to add under our contract with Defence" .    

Cuts were blamed on reductions of roles in declining businesses.       

"At the time, we said we expected there to be impacts on jobs from these changes and, after reviewing the business over the last few months, today we briefed our people on the expected impacts," he said.   

"Always when there are implications for people's jobs it is difficult and this is no exception. We will work through a careful consultation process with our people and we will do so with the utmost respect and sensitivity."      

He added: "Telstra is a changing business in a changing industry. We are seeing reductions of roles in declining businesses, due to evolving technologies and the restructuring of our industry, and growth in other areas such as NAS".

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